Skip to content
Español
Call
Text
(972) 416-6666
Profile photo of a State Farm Agent named: Krystal Smith
State Farm® Insurance Agent

Krystal Smith

Office Hours

Monday
8:30am - 5:30pm
Tuesday
8:30am - 5:30pm
Wednesday
8:30am - 5:30pm
Thursday
8:30am - 5:30pm
Friday
8:30am - 5:30pm
Saturday
Closed
Sunday
Closed
After Hours by Appointment

Address

2400 E Hebron Pkwy
Carrollton, TX 75010

Between Josey Ln and Marsh Ln, across the street from Carrollton Christian Academy

Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment
4.8/5 average rating on Google (207 reviews)
Contact Us
Contact Us
Text Us
Map & Directions
Get ID Card

Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment

Office Info

Office Hours

Monday
8:30am - 5:30pm
Tuesday
8:30am - 5:30pm
Wednesday
8:30am - 5:30pm
Thursday
8:30am - 5:30pm
Friday
8:30am - 5:30pm
Saturday
Closed
Sunday
Closed
After Hours by Appointment
Call us 24 hours a day!

Address

2400 E Hebron Pkwy
Carrollton, TX 75010

Languages

English, Spanish
Map Image

We hope you're having the greatest summer in Texas! ☀️

Let us help you stay worry-free — meet with us virtually so you don’t have to miss out on your favorite summer activities. We’d love to provide clarity and assurance by reviewing your current insurance coverages, including home insurance, auto insurance, life isurance, and more.

I’m proud to be a good neighbor for Carrollton, TX, and serve the entire DFW community. I’ve been with State Farm since 2004 and opened my agency here in Texas in 2007. My experience—from an Agency Intern in Shreveport, Louisiana, to your local agent today—means I can offer remarkable service every time.

Our office is your one-stop-shop for:

  • Homeowners Insurance: Protect your home and everything in it

  • Auto Insurance: Coverage for your car, truck, or SUV

  • Renters Insurance: Essential protection for apartments and rental homes

  • Life insurance: Financial security for your loved ones

  • Small business: Tailored coverage for your unique business needs

  • Financial services: Helping you plan and protect your financial future

Our experienced, caring team takes the time to understand your story and offer insurance that protect what matters most. We offer exceptional customer service, in-office notary services, and are available via phone, email, and text. And yes — we deliver pies too, like any good neighbor should!

We’re proud to support civic and community efforts across Carrollton, Plano, Lewisville, and the wider Dallas-Fort Worth area. Whether you’re looking for a home insurance quote, comparing auto insurance policies, or want to discuss business insurance or life coverage options, we’re here for you.

Here’s what our customers are saying:

"Such an outstanding team of professionals!! Krystal takes time to explain coverage and any questions I have. I’ve been a customer for 4 years and her team is always upbeat, cheerful, and truly a pleasure to talk with!! Impeccable customer service!!"

Call, text, or email our office to make sure you and your family are protected. Let’s talk about your home insurance, car insurance, life insurance, and more — we can’t wait to be your good neighbor and trusted insurance agent.

📞 Contact us today — let’s make sure your coverage is as strong as your summer plans!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

FINRA’s BrokerCheck View Licenses

Pros and cons of metal roofs for your home

The benefits of a metal roof may outweigh traditional asphalt shingles, especially when you consider a metal roof lifespan.

Car maintenance tasks you can do yourself

To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.

What is rental car coverage and how does it work?

Understand your options before getting rental car insurance through a rental car company. Double check whether you’re already covered or if it’s necessary to purchase more coverage.

View More Articles

The Joker Card :30

Batman vs. Bateman :30 (Two-Face)

Don't Touch That

Riddle Me This

Our mission is to make every day a GREAT day at Krystal Smith State Farm! To assist all people in arranging for a safer, more financially stable future and preparing them for the unexpected while helping them to discover the strength of their finances. To take care of people by introducing them to a way to provide for themselves and their families through the over 72 quality State Farm products such as Auto Insurance, Car Insurance, and Home Insurance to name a few, coupled with our great service.

We are committed to providing professional and friendly REMARKABLE Customer Service at the unlimited expense of our dedication, effort, patience, and sincerity. This includes, providing to the community, as well as building relationships with all of our customers, after all we are Neighbors!

We are a community-focused group dedicated to contributing to civic and social activities, including being a voice for the insurance industry in legislative issues and supporting programs that have the top interest of Carrollton, Plano, Lewisville, and the entire DFW community as its focus.

We are Good Neighbors who bring diverse talents and experiences to our work of serving our State Farm consumers by showing them how to build and protect their wealth. We are dedicated and motivated to make our customers day better through excellence customer service and building relationships with our insured's that exemplify mutual respect and integrity. Every person that enters through our door is greeted with a warm welcome, a smile and an offer of a refreshing drink!

Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Carrollton.
  • Our office is open 8:30am - 5:30pm & Saturday's.
  • I have been a State Farm agent since 2007.
  • We currently have 3 team members at our agency.
  • We have over 25 years of combined insurance experience in our office.
  • Additional languages spoken: Spanish

Company Website: www.krystalsmith.com

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Krystal Smith - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Krystal Smith - State Farm Agent!

Learn more about our agency and the career opportunities with us.
Available Positions
Account Associate - State Farm Agent Team Member

Carrollton, TX Full Time

Customer Relations Representative - State Farm Agent Team Member

Carrollton, TX Full Time

Customer Service Representative - State Farm Agent Team Member

Carrollton, TX Part Time

Receptionist - State Farm Agent Team Member

Carrollton, TX Full Time

Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.