State Farm® Insurance Agent Krystal Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S Pryor
December 18, 2024
5
out of
5
rating by S Pryor
"Marcus was great! Very thorough and patient"
We responded:
"Thank you for your 5-star review! All of us here at Krystal Smith State Farm are happy to be your good neighbor! Thank you, Krystal Smith State Farm Insurance and Financial Services Carrollton Texas"
Rita Swan
December 16, 2024
5
out of
5
rating by Rita Swan
"Vivian is an exceptional State Farm employee who is extremely customer-focused. She goes the extra-mile to ensure her customers are delighted and satisfied. Throughout this year Vivian has been consistent in providing phenomenal services. Vivian is very professional, thorough, patient and efficient in handling each request or situation. Due to Vivian, I will remain as a loyal, delighted customer. She has such outstanding interpersonal skills. Thank you, Vivian!!!"
We responded:
"Rita, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! As always, never hesitate to reach out to us, you are an absolute pleasure. Thank you, Krystal Smith State Farm Carrollton TX"
Bhanuchander Vemula
December 12, 2024
5
out of
5
rating by Bhanuchander Vemula
"Krystal Smith - Has lot of patience. He is very helpful, supportive while taking the quote for my home and auto insurance..Thumps up for him 👍 Highly recommended"
We responded:
"Bhanuchander, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for you, just let us know! Thank you, Krystal Smith State Farm Insurance and Financial Services Texas"
kyle digno
December 12, 2024
5
out of
5
rating by kyle digno
"Outstanding service from this State Farm branch. Marcus W. was very understanding and made it very easy for the setting up of me and my dad’s auto insurance. Excellent work and superb customer service."
We responded:
"We appreciate your review, Kyle! We are delighted to know you had a great experience with us here at Krystal Smith State Farm Insurance and Financial Services. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, Krystal Smith State Farm Insurance and Financial Services Texas"
B Kane
December 11, 2024
5
out of
5
rating by B Kane
"Marcus was incredibly helpful in explaining my auto and rental coverage, addressing all of my questions with clarity. He was also very accommodating of my busy schedule, ensuring our call aligned with my availability. I highly recommend this State Farm location to my network—the care and service provided are truly 5-star."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with us here at Krystal Smith State Farm. As life continues, please don’t hesitate to reach out. We are here to help! Krystal Smith State Farm Insurance and Financial Services, Texas"
Brianette Rolle
December 10, 2024
5
out of
5
rating by Brianette Rolle
"Vivian at Krystal Smith State Farm Insurance is fantastic! She is knowledgeable, patient and kind. She went above and beyond to figure out the best way to help me find the best rates! You're definitely in good hands with her!"
We responded:
"Thank you Brianette, for allowing us to handle your insurance needs! We at Krystal Smith State Farm Grealy value your business with us and being your one stop shop for all your Insurance and Financial Service's needs. Krystal Smith State Farm, Texas"
Becca W
November 22, 2024
5
out of
5
rating by Becca W
"I work for a home lending company so we work with a lot of different insurance agents and Marcus Weaver is definitely top notch. Customer service was exceptional, communication was fast and professional and he was able to accommodate all of our requests. I highly recommend this agent!"
We responded:
"Becca, thank you for being such a loyal client and saying such nice Things about Marcus and Krystal Smith State Farm Insurance, Carrollton TX!"
Suzanne Chaney
November 17, 2024
5
out of
5
rating by Suzanne Chaney
"I recently moved from Dallas to Carrollton - and wanted to use a local agent for my insurance needs. I highly recommend the Krystal Smith agency, and specifically, Marcus - he was professional, knowledgeable and friendly in providing the insurance coverage I needed and answering all my questions. I highly recommend!"
We responded:
"Thank you, Suzanne, for choosing Krystal Smith State Farm! We are Happy to have been of service to you for your Insurance/Financial Service’s needs! – Krystal Smith State Farm Insurance, Carrollton TX"
Bob Laird
November 16, 2024
5
out of
5
rating by Bob Laird
"Marcus took great care of me and my insurance needs.i highly recommend this agency and this agent, Marcus Weaver."
We responded:
"Thank you, Bob, for the great review! Excellent Insurance and Financial Services customer service is our agency’s Top priority. Krystal Smith State Farm Insurance, Carrollton TX"
Aditya Prasad
November 15, 2024
5
out of
5
rating by Aditya Prasad
"Very helpful and Informative"
We responded:
"Aditya, thank you for being such a loyal client and saying such nice Things about Krystal Smith State Farm Insurance, Carrollton TX!"
Journey Coach Tish
October 15, 2024
5
out of
5
rating by Journey Coach Tish
"Spoke with Vivian to request an Auto quote and she went above and beyond with assisting me with a policy to fit my needs. I am very grateful to have found this agency."
We responded:
"Thank you for allowing us to handle your insurance needs! It was Vivian's Pleasure! We at Krystal Smith State Farm Greatly value your business with us and being your one stop shop for your Insurance and Financial Service’s needs. – Krystal Smith State Farm Insurance, Carrollton TX "
kermit Ludwig
October 14, 2024
5
out of
5
rating by kermit Ludwig
"Great experience overall very helpful. Thank you so much, Marcus."
We responded:
"Thank you for choosing Krystal Smith State Farm! We are Happy to have been of service to you for your Insurance/Financial Service’s needs! – Krystal Smith State Farm Insurance, Carrollton TX"
Monica Norman
September 24, 2024
5
out of
5
rating by Monica Norman
"Marcus was very awesome!!! He took care of all my needs. He was very pleasant and a joy to talk to. I would rate this office very highly. They will take care of all your needs."
We responded:
"Thank you for choosing Krystal Smith State Farm! Marcus and all of us are always glad to assist you with your Insurance and Financial Service’s needs. – Krystal Smith State Farm Insurance, Carrollton TX"
KIRRA ORR
September 3, 2024
5
out of
5
rating by KIRRA ORR
"Marcus is so patient, follow up is superb. If he doesn’t have the answers he will get them. Trust I am one of many questions!"
We responded:
"Thank you for allowing us to handle your insurance needs! We at Krystal Smith State Farm Greatly value your business with us and being your one stop shop for your Insurance and Financial Service’s needs. Agreed, Marcus is a Joy to have on our Team – Krystal Smith State Farm Insurance and Financial Services, Carrollton TX "
Bayleigh Hanna
August 21, 2024
5
out of
5
rating by Bayleigh Hanna
"Marcus was a pleasure to speak & work with on getting my new car insured!! he answered all my questions & went over all my options with me & fairly quickly too! thanks Marcus!"
We responded:
"Bayleigh, we at Krystal Smith State Farm extend our gratitude for your kind words in reference to your Insurance and Financial Services experience with us, and for having you as a client! – Thank you, Krystal Smith State Farm Insurance and Financial Services, Carrollton TX"
Roger Nolasco
August 17, 2024
5
out of
5
rating by Roger Nolasco
"This is the greatest agency ever!"
We responded:
"Thank you for choosing Krystal Smith State Farm! We are Happy to have been of service to you!"
Matt Morris
August 16, 2024
5
out of
5
rating by Matt Morris
"I needed to add renters insurance for my son who is moving into a college dorm. It was so quick and easy- Adamaris was able to help me do this over text which was so convenient! The coverage and premiums were very affordable, too. Thanks again Adamaris & Krystal!"
We responded:
"Thank you for the great review! Excellent customer service is our agency's Top priority. Krystal Smith State Farm, Carrollton TX!"
Mahesh kumar Tomar
August 16, 2024
5
out of
5
rating by Mahesh kumar Tomar
"Was of great assistance and helped me did the job quickly and speedily."
We responded:
"Mahesh, Thank you for the great review! Excellent Insurance and Financial Services customer service is our agency’s Top priority. Thank you, Krystal Smith State Farm Insurance and Financial Services, Carrollton TX"
Pamela F.
August 13, 2024
5
out of
5
rating by Pamela F.
"Krystal is amazing! No matter what I need, after a simple email, her office makes it happen. I have no complaints at all about her office. They always come through."
We responded:
"Thank you, Pamela, for being you! We at Krystal Smith State Farm extend our gratitude for your kind words in reference to your Insurance and Financial Services experience with us, and for having you as a client who understands the importance of Life Insurance! – Krystal Smith State Farm Insurance, Carrollton TX"
euro chirinos reyes
July 23, 2024
5
out of
5
rating by euro chirinos reyes
"Excelente servicio y atencion"
We responded:
"¡Gracias por elegir la oficina de State Farm de Krystal Smith! Nos complace ayudarlo con sus necesidades de seguros y servicios financieros. – Krystal Smith, State Farm Seguros, Carrollton, TX"
Jasmine Michelle
May 22, 2024
5
out of
5
rating by Jasmine Michelle
"Krystal Smith State Farm and her staff have truly been there to help me navigate through life's milestones! I could not ask for a better agent and team for this support they have shown over the years! THANK YOU!! A BIG thank you to Marcus and Vivian for their support, always. I appreciate you all and could not ask for a better customer service experience!"
We responded:
"Thank you so much for the kind words! We are so grateful to have served you through life's milestones and to be a strong supporter for all your insurance and financial service needs! You're such a blessing and we look forward to continuing assisting you. Thank you, Krystal Smith State Farm, Carrollton TX"
kevin mckenna
May 21, 2024
5
out of
5
rating by kevin mckenna
"Krystal and her team are really top of the class...they have always been efficient and friendly. Truly great service!"
We responded:
"We at Krystal Smith State Farm extend our gratitude for your kind words in reference to your Insurance and Financial Services experience with us, and for having you as a client! - Krystal Smtih State Farm, Carrollton TX"
Anjali Dwivedi
May 6, 2024
5
out of
5
rating by Anjali Dwivedi
"Krystal helped me with process of getting my current Insurance transferred to a new address and I must say it was very smooth and quick."
We responded:
"Thank you for allowing us to handle your insurance needs! We at Krystal Smith State Farm Greatly value your business with us and being your one stop shop for your Insurance and Financial Service's needs. – Krystal Smith State Farm, Carrollton TX "
Blanca Cruz
April 30, 2024
1
out of
5
rating by Blanca Cruz
"I had a major premium increase, after discussed my policy with a sales representative there and she gave me a good deal, then I ending paying so much money for a my car insurance. Is a long story; however, I canceled my policy with them; my three cars insurance and home insurance as well. I will not recommend these people at all. Honestly, they have no knowledge on what they are doing. They will give you a good deal, but they don't know what they are doing. Unfortunately, it happened to me."
We responded:
"Blanca, we apologize greatly that the experience you had with our office was an unpleasant one. This is not the service level that we hold ourselves to. We always try to go above and beyond for each and every customer. I would love the opportunity to hear about experience directly. My office number is listed on our website www.krystalsmith.com I welcome the chance to talk with you to see how we can resolve your issues and provide you the service that you deserve. Please call me so we can discuss your concerns further. Thank you, Krystal Smith State Farm, Carrollton TX "
Sydney Grayson
March 25, 2024
5
out of
5
rating by Sydney Grayson
"Krystal has a team of professionals who are friendly, knowledgeable and always manage to exceed my expectations and meet my needs. Great job!!"
We responded:
"Hi Sydney, it is such a pleasure to have you as a customer. We thank you for the kind words and great conversation every time we see you. Stay blessed! We look forward to continuing to assist you! -Krystal Smith State Farm, Carrollton TX"